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bnautomotive
Level 1

I have an account and its due to renew

 
4 Comments 4
Fiat Lux - ASIA
Level 15

I have an account and its due to renew

check your license status and payment info in your CAMPS. Make sure your credit card is valid.

Michael K
Moderator

I have an account and its due to renew

Happy to help, @bnautomotive.

 

If it's time for your Desktop license to renew, you can login to CAMPs to make sure everything is up-to-date as mentioned by @Fiat Lux - ASIA. I've included a short video and some steps for updating your billing information below.

 

 

  1. Sign in to camps.intuit.com or learn more about signing in.
  2. Find your app or subscription in the Products & Services list.
  3. Click Details.
  4. In the Billing Information section, find Payment Method, then select Edit.
  5. Update your information.
  6. Hit Save and Close.

 

Once everything's up-to-date, you're good to go! Your subscription will renew automatically. If you'd like to stop your subscription, I recommend checking out: Cancel your QuickBooks Desktop subscription

 

Let me know if you have any other questions by hitting that Reply button below. I'm here as your number one resource for QuickBooks. Have a wonderful day!

OmaMyra
Level 1

I have an account and its due to renew

How can I renew my account today, Sunday

Ryan_M
Moderator

I have an account and its due to renew

Hi @OmaMyra,

 

I'll take care of this query for you about QuickBooks Desktop (QBDT) subscription renewal.

 

As my colleague @Michael K shared above, you only need to ensure your billing information in CAMPs is accurate and up-to-date. When it's time to renew your license, it will update automatically. 

 

In case you need to change your payment method, follow the steps below:

 

  1. Log in to CAMPS.
  2. Locate the app or subscription in the Products & Services list.
  3. Hit Details.
  4. In the Billing Information section, find Payment Method, then select Edit.
  5. Update your information. 
  6. Press Save and Close.

See this article for more information about this process: Change your QuickBooks Desktop payment method. It includes a short video on how you can manage your QBDT account within CAMPS.

 

In case you have problems logging into CAMPS, open this article: Why can't I log in to CAMPS? It lists several troubleshooting steps you can take to resolve this situation.

 

I'll be around if you need further help with your subscription renewal. Feel free to tag me in the comments below, and I'll get back to you.

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