I have been invited to access a client's QB online Plus account. Do I have to use my credentials to access their account. The link doesn't work.
Let's investigate what's causing the invitation link not to work, dosage.
Once your client sends you an invitation, QuickBooks emails an invite link to your email that has steps for how to connect the accounts. If the link is not working, the invitation may have already expired. Email invites expire after 30 days from when it was sent. In this case, your client needs to resend the invitation by following the steps below: