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judyjhorses
Level 1

I have forgotten password for one account. License & etc. will not allow me. I am the admin..?

This is a home based qb. I am the only one that uses the program.
2 Comments 2
katherinejoyceO
QuickBooks Team

I have forgotten password for one account. License & etc. will not allow me. I am the admin..?

Welcome to the Community, @judyjhorses. I'm here to help you access your QuickBooks Self-Employed account and get you back to business. 

 

Let's follow the steps below to reset the password or recover your user ID:

 

  1.  Go to this webpage: https://selfemployed.intuit.com/login (QBSE) or https://c13.qbo.intuit.com/ (QBO).
  2. Click on the Forgot your user ID and password link.
  3. Enter your phone number, email, or user ID, then follow the onscreen instructions.

 

You'll then receive an email with a password reset link. Check your email address or user ID to verify your account. 

 

As a reference, you can check out this article for further guidance: Reset your password or recover your user ID.

 

For future reference, visit our QB SEelf-Employed Articles hub. Our self-help websites will show you related articles and topics related to your concerns. 

 

Let me know if you need additional help. We're always here to further assist. 

 

Fiat Lux - ASIA
Level 15

I have forgotten password for one account. License & etc. will not allow me. I am the admin..?

@judyjhorses 

Are you using QB Desktop? There is no license code for QBSE or QBO.

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