I have opened a complaint about QuickBooks Live Bookkeeping Setup, after several attempts to contact support my subscription to QuickBooks Simple Start was cancelled.

Quickbooks cancelled my subscription even when I paid a year in advance. 

The service LIVE was not rendered, I've opened several tickets and there is no response. This is frustrating, this is a mediocre service and one of the worst customer service experience I have ever had.

I need my account to be reinstated as IT WAS PAID ! And I need you to render the service under the LIVE SETUP. 

I paid more than 200 USD in advance, and 50 USD for the live service. Quickbooks took my $202.50 cancelled my account, took my 50 USD and did not render the service.

I will sue in small claims court as this qualifies as fake advertisement and failure to render a service as contracted.

I'm also sharing my payments, so everyone on the community can be aware of this scam.

Hi jorge-acosta.

I appreciate you for letting us know of your experience and the screenshots, this isn't the impression I want you to have about our service. We aim to give excellent customer service at all times.

You can contact our Customer Care Technical Support to assist you reinstate your account. They have advanced tools to pull up your account and help fix the issue. This should be fixed in no time.
 

Here's how:

1. Go to Help on the upper right pane and then select Contact Us.
2. Enter your query and then select Let's talk.
   
3. Choose to Get a callback.
   

You can contact our support during 6:00 AM-6:00 PM Monday-Friday, and 6:00 AM-3:00 PM Saturday.

Please let me know the details after reaching our support by living a message through this post if you need more assistance. I'm always here to help you. Take care!

Alternate QBO bookkeeping service

https://botkeeper.grsm.io/quickbooks