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Level 1

I have paid for the quickbooks yearly subscription in full. want to clear all my data from last year & start over. any way to do that without cancelling the subscription?

 
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QuickBooks Team

I have paid for the quickbooks yearly subscription in full. want to clear all my data from last year & start over. any way to do that without cancelling the subscription?

I've got some steps on how you can start over, bluebonnetplumbi.

 

If your books are less than 60 days old, you can purge your company. Please take note that this can only be done if you are subscribed to QuickBooks Essentials, Plus, and Advanced. For QuickBooks Simple Start, you will need to cancel the account and start a new company.

 

The process will not cancel your QuickBooks or payroll subscriptions. However, you will have to re-enter the employee's information or historical data.

 

To purge the company, here's how:

  1. Sign in to QuickBooks Online as the master admin
  2. Look at the URL in your browser's address bar. Delete all the text after the last / and enter purgecompany. For example, you have https://...qbo.intuit.com/app/homepage, change this to https://...qbo.intuit.com/app/purgecompany.
  3. Type Yes to confirm you want to delete your company data.
  4. Select Wipe data.

For books that are 60 days old or older, you will have to create a new company and contact our Customer Care Team since you've paid the annual subscription.

 

Here’s how you can reach out to us:

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Select Start messaging or Get a callback.

 

Please let me know how it goes or if you have any additional questions. Thanks.

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Level 2

I have paid for the quickbooks yearly subscription in full. want to clear all my data from last year & start over. any way to do that without cancelling the subscription?

What if account is over 60 days old and I am just getting started now?

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