When making changes on one computer, hit Ctrl+Save on your keyboard to save the changes. On the other computer, make sure you log out and log back in to the Company file to see changes. This will ensure everything gets synced up when transactions are added or deleted.
I also recommend checking out our guide on Multi-User networks to ensure everything is setup to sync with the company file on the computer it is being hosted on.
Let me know if you have any other questions. I'm here to get you back to business as soon as possible. Have a wonderful and safe week!
I'm happy to get that article for you provided by my colleague Michael K.
Our Multi-user Guide is there to ensure you have your multi-user environment set up correctly. If you don't have it set up correctly, this can cause a miscommunication between the computers in the office. Such as not seeing the data that's imputed on one computer and seeing it on another. I recommend following this guide to make sure everything is correct. If it is, I recommend contacting our technical support team as they have the tools available that would allow them to check on your set up through a remote session. Below I've included the steps to contacting support should you need it.
Go to Help, then click QuickBooks Desktop Help.
Select Contact Us.
Please don't hesitate to let us know if you have further questions or concerns. I'll be here every step of the way. You can always seek out help here in the Community anytime you need it. We're happy to help you out. Take care and enjoy your day!