I just realized within the last couple of weeks that when I send a customer an Invoice, they are getting 2 copies of the same invoice. Is anyone else having this issue?

I'll connect you with our Live Support team, brchomeservice.

They have the specialized tools and expertise to investigate why your customer is receiving two copies of the same invoice.

Here's how to connect with them:

1. Inside your QuickBooks Self-Employed (QBSE) account, navigate to the Help menu.
2. Choose the Contact Us tab at the bottom of the page.
3. Enter your question, keyword, or topic, then click Continue.
4. Choose a way to connect with us and follow the prompts.
   
   

Our customer service hours for phone and chat support are Monday through Friday from 8:00 AM to 7:00 PM. On weekends, chat support is available from 8:00 AM to 6:00 PM.

Also, ensure you categorize your transactions each time you add them in QuickBooks. Keeping your self-employed business organized by income and expenses helps you identify the most impactful areas: Categorize transactions in QuickBooks Self-Employed.

If you have further inquiries regarding the invoices or the overall use of QBSE, feel free to get in touch.