no one here can access your account, call intuit
Hello there, lkaplan17.
I appreciate you reaching out to us. I'm here to make sure you are routed to the right support that can help check your account status.
To be able to pull up your account and check the status of your account in QuickBooks Online, you'll need to get in touch with our QuickBooks Care Team.
You can get our contact information by following the steps below:
If there's anything else you need, please know that I'm just a post away. Have a good one.