Addressing your QuickBooks Online (QBO) concerns swiftly seems to be a top priority for you, @affordablelakes. Allow me to share details regarding how to request a callback and the support hours for our Live Support Team to assist you effectively.
If you are using QuickBooks Online Plus, Essentials, or Simple Start, our Live Support Team is available Monday to Friday from 6 AM to 6 PM Pacific Time, and on Saturdays from 6 AM to 3 PM Pacific Time. For QuickBooks Online Advanced, support is accessible 24/7. To check further information, please visit this resource: Get help with QuickBooks products and services.
To ensure that our supports can call you back, please send a request to notify them in advance. Here’s how:
- Log in to your QBO account.
- Click Help (?).
- Go to Search and select any article.
- After that, hit Contact Us and choose Get a callback from the next available expert.
While waiting for a callback during the specified support hours, we also invite you to post your questions here in our Community forum, which offers around-the-clock support.
On the other hand, proper management of your business data is important for a comprehensive view of its financial health. This involves monitoring key metrics such as performance, cash flow, and inventory levels. To streamline this process, consider using QBO's reporting features to track and summarize your business activities efficiently.
As your dedicated support team, providing quick and efficient help is our primary goal. Please feel free to share your concerns on our Community platform, and we'll be there to guide you every step of the way. We look forward to assisting you again!
