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mv6
Level 1

I need to cancel subscription

 
1 Comment 1
ChristieAnn
QuickBooks Team

I need to cancel subscription

Hi there, mv6.

 

I suggest going to the Account and Settings. From there, you'll have the option to cancel your subscription.

 

Here's how:

 

  1. Click the Gear icon at the upper right corner. Then, choose Account and Settings.
  2. Select the Billing and subscription tab.
  3. From the QuickBooks section, choose Cancel subscription or Cancel online.
  4. Select Continue to cancel. Then, click the Continue to cancel button.
  5. Follow the next steps.
  6. Select Submit and cancel subscription.
  7. Hit Got it.

 

Once done, please wait for our email that confirms we canceled your subscription. For more information, you can also check this article for reference: Cancel your QuickBooks Online subscription or trial.

 

Also, you'll have read-only access to your QBO data for a year after you cancel your subscription. To learn more about data availability and export policies after cancellation, kindly check out this article: What happens to my QuickBooks Online data after I cancel?.

 

However, if you change your mind at any point and want to come back. The following link is how you can resubscribe: How to resubscribe or reactivate QuickBooks Online.

 

Please know that you're always welcome to post if you have any other concerns.

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