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Level 1

I sign into quickbooks on my home screen it says i need to reactive my subscription. When i sign into intuit from the reactive button it says my account is active

 
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QuickBooks Team

I sign into quickbooks on my home screen it says i need to reactive my subscription. When i sign into intuit from the reactive button it says my account is active

I'll share details about the warning that you're getting, bristowhomeimpro.

 

According to records, uur engineers is working on an open investigation about a reactivate subscription message in QuickBooks. This means that they're already checking what's causing the issue and is creating a fix to remove the error.

 

I would recommend reaching out to our phone support again so they can add you to the list of affected users. The list also serves as a notification list. Emails will be sent as soon as the issue is resolved. 

 

Follow these steps on how to reach out to our support:

 

  1. Go the Help menu and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Let them know that you have a reactivate subscription warning.
  4. Click Continue, then click Start Messaging

Reach out to us again if you have any other questions. We're always here and is open 24/7 to make sure you get the help that you need.

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