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Level 1

I tried to add the item to a received payment report but when selecting it, the report shows the column header but the field is blank. Anyone know how to fix this?

 
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QuickBooks Team

I tried to add the item to a received payment report but when selecting it, the report shows the column header but the field is blank. Anyone know how to fix this?

Thank you for posting here in the Community @tmarie1.

 

The report will not show the item you add since the source of the report is a payment, unless you add an invoice.

 

Let me guide you on how to customize reports that will show the payments you have received.

 

Here's how:

  1. Go to the Report tab.
  2. Select Custom Reports, then choose Transaction Detail.
  3. Click Customize Report at the upper left corner.
  4. Enter the appropriate date range.
  5. Select the information you want to be shown in your Columns section.
  6. Select Total by drop-down, then choose Customer.
  7. Click the Filters tab, and from the Filter list choose Transaction type.
  8. From the Transaction Type drop-down, select Payment.
  9. Click OK.

I'll be attaching these articles for future reference that will guide you to customize and memorized your reports:

You can keep us updated after trying these steps. I'll be here to help you right away. Thank you!

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