It appears that we need to review the information you submitted to TurboTax from QuickBooks Self-Employed (QBSE), Laura. Allow me to shed some light on this issue and provide you with further assistance.
QBSE tracks your self-employed income and allows you to export data directly to TurboTax Self-Employed, saving time and reducing errors. To assist you better, please provide more details about the error you encounter when exporting data to TurboTax. Remember, you'll need to sign in to TurboTax even if you use the same credentials as QBSE. This will help me understand the issue more clearly and provide you with an accurate solution.
To address your current issue, I recommend opening a private browser window to reconnect your account. This will help us determine if the problem is related to your browser. Here's how:
- Google Chrome, press CTRL + Shift + N
- Mozilla Firefox: press CTRL + Shift + P
- Internet Explorer: Press CTRL + Shift + P
- Safari: press Command + Shift + N
If you're able to migrate tage using a private browser, you may need to clear the cache of the regular browser you're using.
Additionally, you can check this article to learn what to do if you ended your subscription and want to start using your existing account again: Resubscribe to QuickBooks Self-Employed.
If you need further assistance with migrating your transactions or have any other QBSE-related queries, please leave your concerns in the comments below. Take care and stay safe!
