I want to cancel my subscrition

I'm sad to hear that you'd like to cancel your account, @hpaige2.

If you cancel your account, you have read-only access to your QuickBooks Online data for one year after you cancel your subscription. Make it sure to export or print your data before you cancel.

Here's how:

1. Go to the Gear ⚙ icon, then choose Account and Settings.
2. Select the Billing and Subscription tab.
3. Click Cancel subscription or Cancel online.
4. Select Continue to cancel.
5. Follow the next steps provided on the screen.
6. Pick Submit and cancel subscription.
7. Select Got-it.

Also, if you have plans in resubscribing your subscription, feel free to check this article: Resubscribe Subscription.

Please let us know if you have any other concerns. We're always here to help.

"If you cancel your account, you have read-only access to your QuickBooks Online data for one year after you cancel your subscription. Make it sure to export or print your data before you cancel."

Can you please tell me if this information is still accurate?

Thank you!

"If you cancel your account, you have read-only access to your QuickBooks Online data for one year after you cancel your subscription. Make it sure to export or print your data before you cancel."

Can you please tell me if this information is still accurate?

Thank you!

That is correct, @lindaa2. 

We keep your company data for 365 days after the cancellation date. This enables you to continue from where you left off in case you decide to return. After that, we delete the data. However, your data will still be available if you resubscribe during that period.

Learn more on how you can manage your QuickBooks Online account by reading this module: Manage billing, payment, and subscription info in QuickBooks Online.

In case you'd also want to download the data entered into your file to your local hard drive, browse these extra articles.

• Export reports, lists, and other data from QuickBooks Online
• Export Data out of QuickBooks Online

Feel free to hit the Reply button, if you have any other concerns with account management or QuickBooks in general. I'll get back to you as soon as I can. Take care!

I cancelled the QuickBooks account on the 22/10/2022 but my TSheets wasn't cancelled so how do I go about this ? can I just cancel my direst debit ?

Hello, @wattheating.

Let me further assist you by laying out the steps to cancel a QuickBooks subscription.

Since your QuickBooks account subscription was already canceled, what we can do is cancel TSheets from QuickBooks Time. Before canceling your subscription, you can Customer Team Support so we can resolve any issues you've encountered, or cancel your account.

Once you're ready, here are the steps to do so:

1. In QuickBooks Time, select your Profile, then Billing and Subscription.
2. Click Cancel, then select Continue to cancel.
3. Once the cancellation process is complete, you will receive a confirmation email.

For more insights about this process, feel free to read this guide: Cancel your QuickBooks Time subscription.

If in case you want to just downgrade to QB Time Premium, you might want to check out this article: Downgrade to QuickBooks Time Premium.

You can always reply or reach out to us again if you need anything else with managing your account and subscriptions. We're always here to guide and assist you whenever you need help. Take care always.