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jasmynmedina1
Level 1

I was charged even though I canceled my subscription

 
3 Comments 3
Charies_M
Moderator

I was charged even though I canceled my subscription

I want to make sure you get the right help, jasmynmedina1.

 

Billing issues for subscription can be best addressed by our QuickBooks Self-Employed Team. They the tools that can help verify the status of your account and provide the information on why you're being charged.

 

Here's how you can reach them:

 

  1. From the Assistant tab, type or say Talk to a human.
  2. If you want to connect with us directly, type or say Talk to a human.
  3. Then select your preferred support method: Message an agent (Live chat), Call an agent, or Get a callback.

The details on how to get in touch with the support is outlined in this article: How to contact QuickBooks Self-Employed Support.

 

If I can help you with anything else, just let me know. I'll be around to assist. Wishing you well.

rocio2020
Level 1

I was charged even though I canceled my subscription

i need cancel my suscription because i need closed my company

 

Oo13
Level 1

I was charged even though I canceled my subscription

I canceled my subscription last month I didn't get a refund and I was charged again this month 

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