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Level 1

Im locked out of intuit can someone help me get unlocked so i can update my bank info

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Im locked out of intuit can someone help me get unlocked so i can update my bank info

Good day, Nordstrom00.


Let's perform some troubleshooting steps by resetting the password of your Intuit account. Just make sure the Customer Account Management Portal (CAMPs) uses the email address you registered your product with. I'll guide you how.


  1. Go to this link and click on I forgot my user ID or Password.
  2. Enter your phone number, email address, or user ID and then select Continue.
  3. Follow the on-screen instructions. If you used your email address to verify your account, you'll receive an email with a password reset link.
  4. Otherwise, go back to and select Claim Account.
  5. Then, follow the on-screen instructions.

Once you're logged in, you can now change your QuickBooks Desktop payment method.


Otherwise, a request can be made to change your Intuit account email address here if you no longer have access to it. Then, I suggest reaching out to our QuickBooks Customer Care Support Team. They have the tools to update the payment method on your account and help you further with your change e-mail request.


Here's how to reach them:


  1. Go to this link
  2. Select QuickBooks Desktop and click on Continue as a guest.
  3. Choose the version of your QuickBooks.
  4. Select QuickBooks Orders & Account Management and then choose Customer Account Management Portal.
  5. Scroll down to the bottom and click on Start a Message.

I've collated some of our resources that you can use as a reference. These links will serve as a guide on how you can manage your CAMPs account and tips with navigating QuickBooks:


Please let us know if you have any other concerns. We're always around to help. Stay safe and have a great day.

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