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Level 1

Im on a free trial and when I hit subscribe now it says something about "Go to your partner to view your subscription details" What is the issue?

 
1 Comment
QuickBooks Team

Im on a free trial and when I hit subscribe now it says something about "Go to your partner to view your subscription details" What is the issue?

It is a reported issue, Hroot3302460-gma. Our engineers are working to have it fixed.

 

While we're waiting for a resolution, I suggest reaching out to our customer care support. An agent will add you to the list of affected users and will help you with subscribing to the QuickBooks Self-Employed account. Here's how:

  1. Click Help inside QuickBooks Self-Employed.
  2. Enter "Talk to a human" twice in the Type something field.
  3. Click I still need a human.
  4. Select either Message an agent or Callback.

Just a friendly reminder, though. Please check our support hours to guide you.

 

Also, I'll add some video tutorials to help you know more about our program.

 

You're always welcome to post at any time if you have other concerns. We're around to help you.

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