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Level 2

Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our accountant Spanish. I need language options that are not avail on my version

 
14 Comments
QuickBooks Team

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

Hi kxfjerry,

 

We can only use the English language in QuickBooks Online for the USA and for other regions. Only a few have a feature to use the language for their countries:

  • Chinese - QuickBooks Online for China
  • French - QuickBooks Online for France
  • Italian - QuickBooks Online for Italy
  • Spanish - QuickBooks Online for Spain

You can post more questions about the languages used in QuickBooks in this thread. We'll be happy to answer them.

Level 2

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

How do I change my subscription over to a International version? 

Moderator

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

Hello kxfjerry,

 

You'll need to sign up for a new QuickBooks Online for International. There isn't an option to change the current subscription to another. 

 

To sign up, please go to this link: https://quickbooks.intuit.com/choose-country/. Choose your country. Then, sign up. 

 

If you have any questions, please let us know. We're here to help. 

Level 2

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

Will this require that I completely reset up my accounting on the International version? 

I have been looking for additional information about international versions of QB and there seems to not be much info available. What does an international version entail? Does the program blend with local tax laws and regulations or only give me the Bi lingual option?  Is there a page that explains the contents of the QBOL Costa Rica version Vs USA version? Thank you. 

QuickBooks Team

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

Thanks for coming to us for clarifications, @kxfjerry.


Switching to the International version requires you to reset up the company by moving its data from the old subscription to the new one.  Doing this takes time since you need to export/import information that can be moved over.


Take a look at this article to learn more: Move your lists to QuickBooks Online.


QBO Costa Rica is a good choice for you since this version of the program complies with tax laws and regulations of that specific country and region. Please check out the following links for more information:

That should do it. Let me know if you have additional questions, I’m always here to help. Have a good one!
 

Level 2

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

First of all, Thank you. Finding the International Quickbooks download option is proving to be complicated. Where is it? Also, I would like to know how this version is different than the USA version. I cannot find any information about the functions and capabilities of the program. I have checked all the informative links you sent me, and nothing is helping me decipher this information. Is there a page that is specifically for the Costa Rica International version explaining its contents?

QuickBooks Team

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

Glad to have you back, @kxfjerry.

 

I'm here to help share some information about using an international version of QuickBooks Online.

 

At this time, you can check out our QuickBooks Online International page to learn more about working with an international version. I would also suggest you to subscribe with the free trial version of QuickBooks Online Costa Rica so you'll be able to navigate its functions and features.

 

On the other hand, you can visit some video tutorials offered online for your visual reference. To get more details about this concern, I'd recommend reaching out to our Customer Care Team. They'll be able to discuss this matter further with you and provide you the best option for your business.

 

These should get you in the right track.

 

Please let me know if I can be of further assistance. I'll be around to help you out. Have a great day!

Level 2

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our accountant Spanish. I need language options that are not avail on my version

We have had the opportunity to evaluate the International Version of Quickbooks and now want to upgrade. We have an existing USA version account. What is the process for exporting all databases without risking data loss? Will both version be available at the same time or does all data transfer from one version to the other? During the export, is it only the balances that export or the entire accounting database?

QuickBooks Team

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

Hello there, kxfjerry. 

 

Both the US and International version of QuickBooks has a way to export and import data. There are a few limitations on what data can be exported. For data or transactions that won't be exported, you'll have to manually enter them in your International account. 

 

Only General ledger, Profit and loss, Balance sheet, Trial balance, and Journal Reports can only be exported. For Lists, you have the option to export Customers, Employees, and Vendors. 

 

Here's how you can export data from your US company file: 

  1. From the Gear icon, click Export data
  2. Select the Reports tab first.
  3. Then, filter the date and turn on the data on which you'll want to export. 
  4. Click Export to Excel afterwards. 
  5. Do the same steps when exporting Lists

As long as both accounts are active they'll still be available. You can switch companies from the other if both companies have the same login credentials. 

 

Here are few articles that you can check out for more details: 

I'll be around if you need more help. Have a good one!

Level 2

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

Once I change my subscription, does both versions remain active long enough for me to export the data? 

Content Leader

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

Hello again, @kxfjerry. I can provide clarification on exporting data. 

 

If this is a paid subscription that you're cancelling and not a trial, you will have access to your data in a read-only state for up to a year. For an overview of what happens to information in a canceled company, I recommend the following article: Cancel your QuickBooks Online subscription. Additionally, data can be exported from a canceled company.

 

Should you have any questions about exporting information, or anything else, please let me know. Have a good one.

Level 2

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

 
Level 2

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

Please verify. I must cancel my US subscription before upgrading to the Costa Rica International version? Once I upgrade I will have access to my USA QB accounts for up to 1 year? 

Level 12

Re: Im using a US version of QBOL but located in Costa Rica. My staff speaks only english and our...

No. cancellation can come at any time and I would suggest keeping the old one in place until you are satisfied that you have entered all data you nee in new version BECAUSE read only actually means Reports Only and in Reports Only (they call it "read only") you CANNOT view individual transaction detail so in order to copy/paste you need to be able to view full details.

 

And despite what you are led to believe this is not an upgrade but a complete change from one version to another. QBO does not even provide ease of movement of company data from one subscription to another within the same version and as explained but not quite clearly all you can export and import are lists of names and details related to those names - you cannot export/import the actual data.

 

IF QBO Costa Rica has the option (I doubt) of importing a desktop company file from a US desktop version then you could export your current US QBO to a free trial of Desktop Pro 2019 and then turn around and import that - but import to QBO is country limited and for you this is sadly not an option.

 

BIGGEST unanswered question which is what you really need a specific answer to  Is QBO Costa Rica bilingual?  If not, keep what you have, get Babbel for the accountant, get another accountant - or have the accountant use the language conversion tools built in to Google Chrome

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