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I've been trying to cancel my netherlands based quickbooks online account on my own for about 30 minutes now.
I can't use this link, it doesn't load anything: https://c34.qbo.intuit.com/app/changeplan
On my account page I see this (also in screenshot):
Trial ends in 27 days! Subscribe Now
QuickBooks Simple Start Upgrade
Free until 01/19/2019
€14.00 / month + applicable taxes
Free through 01/19/2019
I can't see if I've entered any details already and I'd like not to be charged. I would really just like to delete my account altogether!
I've tried here:
and I've tried here:
I have none of the options presented, only the text that I pasted above. My account is a Netherlands based account. Does anyone have any suggestions??
I appreciate you doing those steps before reaching out to us, tryingtocancel.
The Cancel trial link is unavailable due to our new billing system. Your account will be automatically canceled if you didn't enter any credit card information.
Though, you can always get in touch with our support to cancel your subscription right away. Here's how:
Visit us anytime if you have other questions. Happy holidays!