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Level 1

In the Inventory Valuation Detail report I see a different Quantity on Hand than the one I see in the Sales_Product and Services section. Which stock should I consider?

 
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QuickBooks Team

In the Inventory Valuation Detail report I see a different Quantity on Hand than the one I see in the Sales_Product and Services section. Which stock should I consider?

Thanks for reaching out to the Community, annalisa-verones.
 

When running an Inventory Valuation Detail report, you can enter a Report period. Your QTY data will be pulled for the date range you've entered.


On your Products and Services page, the QTY ON HAND is current and up-to-date. This is why both areas can show different information.
 

You'll be able to find many helpful resources about working with reports in our help article archives.
 

I'll be here to assist if there's any additional questions. Have a great day!

Level 1

In the Inventory Valuation Detail report I see a different Quantity on Hand than the one I see in the Sales_Product and Services section. Which stock should I consider?

Dear ZackE,

 

I selected All Dates to filter the Inventory Valuation Details report and exported the result to xls.

 

So I expected to find the same stock I see in the Products and Services section on quantities on hand ...

 

Can you explain why I find differences on almost all items instead?

QuickBooks Team

In the Inventory Valuation Detail report I see a different Quantity on Hand than the one I see in the Sales_Product and Services section. Which stock should I consider?

Hello there, @annalisa-verones.

 

You can try viewing your Inventory Valuation Detail report using a private browser or incognito browser. This way, we can isolate this unexpected report-behavior for possible a browser-related issue. You can use either of these keyboard shortcuts:

  •  For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

Once logged in, you can try generating your inventory valuation detail report again. 

 

On the other hand, you may have a recurring transaction that may have caused the difference with the quantity on hand. Also, you can check for any returned transaction or inventory quantity adjustments that affect the quantity-on-hand of your inventory items.

 

Lastly, I've added these articles that you can read to help manage your inventory in QuickBooks Online:

Get back to us here if you have other concerns and follow-up questions. I'll always have your back.

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