We can try accessing your account in a private browser to check if this is a browser issue, kortec21. I've attached the troubleshooting steps just for you. To help you resolve your query, please take a look at the detailed instructions I've provided below.
Consider clearing your cache and cookies to avoid interference from stored website preferences, and make sure your browser is updated to prevent compatibility issues. Below are keyboard shortcuts to help you start a session in different browsers:
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If the issue remains unresolved, it would be beneficial to contact our Customer Support Team. They have the tools to conduct an in-depth investigation and help resolve your concerns.
Want to know how to process a payment in QBO? No worries, I'll attach this helpful article to help you streamline your payment operation: Receive and process payments in QuickBooks Online with QuickBooks Payments.
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