Is Adding a new user broken? Every time I do that I see a modal that says "Select User Type" and there is no drop down or anything to select. I tried Safari

I'm here to help ensure you're able to select a user type in QuickBooks Online, jeremybunruh-gma.

Missing options in QuickBooks Online are usually the result of outdated or corrupt cache files in your web browser. Not to worry, you can clear them in just a few easy steps.

You can press the F5 key on your keyboard to refresh the page. If you're still getting the same result, we can do some of the basic troubleshooting steps. You can use these shortcut keys depending on the browser you're using:

• Google Chrome: Press CTRL + Shift + N.
• Safari: Press Command + Shift + N.
• Mozilla Firefox: Press CTRL + Shift + P.

Once signed in, go back to add a new user and check the user type option from there. If it rectifies the issue, go back to your main portal and clear its cache to remove the browser's history or you can press CTRL+Shift and Delete key on your keyboard altogether.

Here's a detailed look at the different levels of access in QuickBooks Online. This will provide you more information on what a standard and other users can and can't do:

User roles and access rights in QuickBooks Online.

Add, delete, or change user access.

It'll be always my pleasure to help if you have any other QuickBooks concerns. Just keep me posted in the comment section down below and I'll be sure to get back to you. Have a nice day!

Hi, jeremybunruh-gma.

Hope you're doing great. I wanted to see how everything is going about adding your wife as a user. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!