cancel
Showing results for 
Search instead for 
Did you mean: 
Niklas1
Level 2

Is it possible to add comments to Customer Balance Details reports by customer as it is in QB Desktop?

 
Solved
Best answer June 05, 2020

Best Answers
SarahannC
Moderator

Is it possible to add comments to Customer Balance Details reports by customer as it is in QB Desktop?

Hi there, Niklas1.

 

I'd like to share what I know about the Customer Balance Detail report in QuickBooks Online.

 

Adding comments by customers would also be a great idea in QBO. However, this option is unavailable, and we're unable to run a report you want to add comments to.

 

You may want to export the Customer Balance Details report to Excel. From there, we can create a new column for adding comments by customers. Let me walk you through exporting this report. Here's how:

 

  1. Go to Reports on the left panel.
  2. Enter the report's name in the search box.
  3. Customize the report as much as you want.
  4. Click the Export icon and select Export to Excel.

q.PNG

 

Also, you may want to check out this article: Memorizing reports in QuickBooks Online It's one of the helpful features in Quickbooks that saves a report with its current customization settings.

 

If you have other questions about QuickBooks Online reports, please let me know. It'd be my pleasure to assist you further and provide you with accurate information. Stay safe!

View solution in original post

2 Comments 2
SarahannC
Moderator

Is it possible to add comments to Customer Balance Details reports by customer as it is in QB Desktop?

Hi there, Niklas1.

 

I'd like to share what I know about the Customer Balance Detail report in QuickBooks Online.

 

Adding comments by customers would also be a great idea in QBO. However, this option is unavailable, and we're unable to run a report you want to add comments to.

 

You may want to export the Customer Balance Details report to Excel. From there, we can create a new column for adding comments by customers. Let me walk you through exporting this report. Here's how:

 

  1. Go to Reports on the left panel.
  2. Enter the report's name in the search box.
  3. Customize the report as much as you want.
  4. Click the Export icon and select Export to Excel.

q.PNG

 

Also, you may want to check out this article: Memorizing reports in QuickBooks Online It's one of the helpful features in Quickbooks that saves a report with its current customization settings.

 

If you have other questions about QuickBooks Online reports, please let me know. It'd be my pleasure to assist you further and provide you with accurate information. Stay safe!

Vebbersde
Level 1

Is it possible to add comments to Customer Balance Details reports by customer as it is in QB Desktop?

In QuickBooks Desktop (QBD), it is possible to add comments to Customer Balance Details reports the customer. This can be done by customizing the report and adding the Comments field to the report.

 

To customize the Customer Balance Details report:

 

1. Go to the Reports menu and select Customers & Receivables.

2. Select Customer Balance Details.

3. Click the Customize Report button.

4. In the Display tab, scroll down to the Comments section and select the Comments checkbox.

5. Click OK to save the changes.

 

The Comments field will now be available on the pdf to word converter report. To add a comment, simply click in the field and type your comment. Once you're finished, click the Save button.

 

You can now add comments to Customer Balance Details reports by the customer in QBD! This can be a great way to keep track of customer communications or special notes.

Need to get in touch?

Contact us