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Simplify payday and set payroll to run automatically on QuickBooks.Explore QuickBooks Payroll
Karli-Oosthuizen
Level 1

Is it possible to remove an old accountant that still gets cc'd into emails sent to me?

The accountant still gets cc'd on emails but I cannot find where to remove it on Quickbooks. I can't find the name of the accountant anywhere which would suggest they are not linked to my business anymore, so why are they still a part of the emails quickbooks send?

1 Comment 1
SheandL
QuickBooks Team

Is it possible to remove an old accountant that still gets cc'd into emails sent to me?

Thanks for bringing this issue to our attention, Karli. Even if you've removed your accountant from your account, they will still receive notifications if they were linked to your payroll settings.

 

If this is the case, I recommend you contact our live support team. They can take a closer look at this issue and perform the proper steps to ensure your accountant is fully removed and no longer receives notifications whenever QuickBooks sends you one.

 

To connect with them, here’s how:

 

  1. Log in to your QuickBooks account.
  2. In the upper right corner, click the (?) button.
  3. Type your question or a topic into the search bar. This will enable the Contact Us button.
  4. Click Contact Us, then select your preferred method to connect with a live expert.

 

To learn more about our support hours, please visit this article: Get help with QuickBooks products and services.

 

Please don’t hesitate to get back to us if you have other concerns regarding this matter.

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