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jonathanbrown1983
Level 1

is my data lost if my subscription is 1 year and a few days past

 
1 Comment 1
jamesjdt
Moderator

is my data lost if my subscription is 1 year and a few days past

Hi, Jonathan. Yes, your company data will be removed from the server one year after the day you cancel the subscription. Within this period, you have read-only access to your data. You must resubscribe within one year to access your account data.

 

While having read-only access to your data, you can still export your reports through Excel and prevent any data loss for your company.

 

After that period, your Intuit profile/account will be retained, while your company data will be erased from the server. You can sign up for a new subscription using the same username and password if necessary.

 

Let us know if you need anything else. We're here to help.

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