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Level 1

Is there a different help phone number if I pay for the subscription pro?

We have been on hold for 45 minutes.  I just paid $300 for the subscription pro.  I would think that would come with a different help number.

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Best answer 01-16-2020

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QuickBooks Team

Is there a different help phone number if I pay for the subscription pro?

Hi there, @CharlesAllStar.

 

First of all, I want to make sure that your issue has gets addressed. If you could please provide me with some more details for what you're experiencing, I would be happy to take a look and help get it taken care of.

 

On the other hand, We've recently updated our customer care experience. The best way to reach our support team is to open your QuickBooks and select the Help icon on the top menu bar. Right after, choose QuickBooks Desktop Helpand then hit Contact Us at the bottom. (Please see the screenshot attached for reference)

 

I'm always available to assist if you have questions, Charles. Just leave a reply below and I'll get back to you. Have a great night!

View solution in original post

4 Comments
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Level 7

Is there a different help phone number if I pay for the subscription pro?

24/7 support number for QuickBooks Pro Plus by following these steps:

1.     Click "QuickBooks Phone Number" at the bottom of this page (or at the bottom of many other Intuit pages).

2.     Click "Contact us."

3.     Select "QuickBooks Desktop."

4.     Select the option for "Plus."

5.     Make a selection in the "What can we help you with?" area (I chose "Fix an error" and then "Fix your problems with your company file.")

6.     Click "Get phone number."

This will give you the 24/7 phone number for QuickBooks Pro Plus support.

                (1-800-450-8475)

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Level 1

Is there a different help phone number if I pay for the subscription pro?

Thank you so much.

Highlighted
Level 1

Is there a different help phone number if I pay for the subscription pro?

That number no longer works. What is the 24-7 number 

Highlighted
QuickBooks Team

Is there a different help phone number if I pay for the subscription pro?

Hi there, @CharlesAllStar.

 

First of all, I want to make sure that your issue has gets addressed. If you could please provide me with some more details for what you're experiencing, I would be happy to take a look and help get it taken care of.

 

On the other hand, We've recently updated our customer care experience. The best way to reach our support team is to open your QuickBooks and select the Help icon on the top menu bar. Right after, choose QuickBooks Desktop Helpand then hit Contact Us at the bottom. (Please see the screenshot attached for reference)

 

I'm always available to assist if you have questions, Charles. Just leave a reply below and I'll get back to you. Have a great night!

View solution in original post

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