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Buy nowMy partner set up our QBO for [Removed] in Apr/May 2021 listing only his cell# and email contact info. He has failed to do anything about our business tax return, and I have no way to access that information, as he will not give me access to it. What can do?
Can you access your account as Company Admin?
I hear you, @rms2-llc.
I want to ensure you're able to access your online account in QuickBooks Online (QBO).
A master admin claim is a form of a request granting you access to a QBO account. With this, I recommend contacting our Customer Care Support. You can work with one of our specialists in creating a profile for your access to the account. I'll show you how.
Kindly read and use this article to learn more about the overview of your request: How to Request to be the Primary Admin or Contact for a QuickBooks Account?.
However, I still encourage you to have a conversation with your partner for access to the account since contacting our support for such claims will require a few personal information on file for confirmation of support.
After successfully integrating your app, consider logging in to your account using any of our supported browser versions and use this reference for all the features and functions of QuickBooks: Help Articles in QuickBooks Online. Also, you're able to read subtopics that will describe how a feature is used and how to accomplish tasks related to its functions.
Let me know in the comments if you have any other questions aside from working with your account and access in QuickBooks. Use the Reply option below to leave a comment and don't forget to include my name, @JonpriL. Take care always and stay safe!
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