I'd like to help you with your concern. However, I need more details from it, bougeestonerprin.
Are you subscribed to the QuickBooks Online Simple Start plan? If so, you'll be able to create expenses and checks in this version, but is unable to manage bills. You'll be prompted to upgrade to QuickBooks Online Essentials or Plus if you are going to manage and pay bills.
You can check the comparison of our plans here: Choose the plan that's right for your business.
Please feel free to add more information in the comments below. Looking forward to your reply.