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Dawn b
Level 1

loan manager

I have never used loan manager before, and wanted to start using it.  However when I open it I get the message "cannot find...make sure the path or internet address is correct".  I can't find any information on how to verify the path or internet address, or on this specific issue period.  I have QB desktop 2019.

1 Comment

loan manager

Hi Dawn b,


If you moved the location of the QuickBooks Desktop company file, make sure to include the Loan Manager (.lmr) file inside the QuickBooks data folder


You'll want to run the QuickBooks Refresher to help fix common errors in QuickBooks. I'll guide you how.


  1. Close QuickBooks.
  2. Download the QuickBooks Tool Hub file and save it to your computer.
  3. Open the file you've downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

If the error persists, I recommend running the Quick Fix tool to repair the program. You can follow the steps in this article and go to Step 2: Run Quick Fix my Program: Loan Manager or Cash Flow Projector is missing after upgrading QuickBooks Desktop.


Let me share this article that will help manage and track your loan with QuickBooks Loan Manager.


We'll fill you in if you have any other concerns. Have a good day.

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