Thank you for posting here in the Community, @bvgrowthriver.
Thank you for taking the time to visit the QuickBooks Community. Note that we make efforts to provide complete customer satisfaction and respond to your complaint as quickly as possible. May I ask for further details about your problem or any issues you have with QuickBooks online backup? I would appreciate any additional information for me to deliver an appropriate solution.
For the time being, I'm adding this article so you may learn more about backing up and restoring your QuickBooks Online Advanced company: Back up and restore your QuickBooks Online Advanced company.
You can click the Reply button below or post your concerns for follow-up details. I got your back.