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dgriner
Level 1

More specifically, we need the "Unpaid Bills" report to show only non-zero balance accounts... it works for the desktop. I use it everyday in Quickbooks Enterprise.

 
1 Comment
Steve_C
QuickBooks Team

More specifically, we need the "Unpaid Bills" report to show only non-zero balance accounts... it works for the desktop. I use it everyday in Quickbooks Enterprise.

Hi dgriner. I appreciate you reaching out to the community. It sounds like your cached images may be causing a conflict with QBO. Here are some steps how to clear it in Google Chrome, the most common web browser used:

  1. Press Ctrl+H on your keyboard
  2. Select Clear Browsing Data on the left side of the screen
  3. When the square box opens, make sure Basic is selected at the top
  4. Now, ensure that only the Cached images and files box is checked
  5. Last, select Clear Data in the bottom right corner.

Let me know how it turns out or if you have any other questions or concerns. 

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