Hi dgriner. I appreciate you reaching out to the community. It sounds like your cached images may be causing a conflict with QBO. Here are some steps how to clear it in Google Chrome, the most common web browser used:
- Press Ctrl+H on your keyboard
- Select Clear Browsing Data on the left side of the screen
- When the square box opens, make sure Basic is selected at the top
- Now, ensure that only the Cached images and files box is checked
- Last, select Clear Data in the bottom right corner.
Let me know how it turns out or if you have any other questions or concerns.