Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
mattiemast57
Level 1

My account looks like it’s active, but there is no information on there anymore

 
2 Comments 2
EduardA
QuickBooks Team

My account looks like it’s active, but there is no information on there anymore

Welcome to the Community, @mattiemast57.

 

What I want you to check first is whether you’re signed in to the correct company. If you have multiple companies, you may have opened one that has no data.

 

To confirm your subscription is active, go to Subscriptions and billing.
 

If you need further help, please leave a comment in this thread.

Bryan_M
QuickBooks Team

My account looks like it’s active, but there is no information on there anymore

Hi, @mattiemast57.

 

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

 

Please let us know if everything is now working as expected or if you're still experiencing any problems. We'll be glad to assist further if needed.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us