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mstefancin1
Level 1

My accountant cannot locate my file. How do i resend my 2019 files

 
1 Comment 1
Rea_M
Moderator

My accountant cannot locate my file. How do i resend my 2019 files

I'm here to ensure you can resend your 2019 QuickBooks Desktop files to your accountant, mstefancin1. This way, they'll be able to review your books and keep them accurate.

 

Before we start, please note that your accountant should open your company file (Accountant's Copy) on the compatible QuickBooks Desktop version. This will let them work on the copy smoothly.

 

Additionally, if you use QuickBooks Desktop Enterprise, you'll have to turn off any Advanced Inventory features you currently use. Then, you can turn them back on as soon as you send the accountant's copy. If you use QuickBooks Desktop Pro or Premier or don't use advanced inventory, you can skip this process.

 

Once done, you can now create your 2019 Accountant's Copy, then resend it top your accountant. You can either choose to create a file to put on a USB or use the Accountant's Copy File Transfer Service to send a file through the web.

 

To send a file through the Accountant's Copy File Service, here are the steps:

  1. Go to the File menu.
  2. Select Send Company File.
  3. Choose Accountant's Copy, then select Client Activities.
  4. Select Send to Accountant, then click Next.
  5. Choose Accountant's Copy and then Next.
  6. Enter the dividing date, then select Next.
  7. Input your and your accountant's email addresses.
  8. Create a file password. Your accountant needs this to open it.
  9. When you're ready, select Send.

 

After that, QuickBooks closes all open windows while sending the file. Just a reminder, your accountant has two weeks to download the Accountant's Copy you sent.

 

The system will automatically add the Accountant's Changes Pending reminder next to your company file name. This is to restrict certain activity and avoid conflicting with your accountant's changes.

 

In case you encounter errors and issues using the Accountant File Transfer Service (or ACFT), here's an article that'll provide you the troubleshooting steps you can perform to solve them: Troubleshoot Accountant File Transfer service issues.

 

Once your accountant is done reviewing and making necessary corrections to your file, you can now add it to update your account. For the detailed steps, kindly refer to this article: Import your accountant's changes into your company file in QuickBooks Desktop.

 

Please let me know if you have other concerns. I'm just around to help.

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