Let's get this bank issue sorted out and help get you back on track, Tmiller.
Before proceeding, could you clarify what you meant by not having the option to make it? Also, did you encounter any errors? When you mentioned the date, did you mean that the issue started on June 24, 2024?
Any further details or screenshots you can provide would be appreciated.
For now, I recommend manually downloading the transactions. Here are the steps to do so:
- Go to Transactions, then select Bank Transactions.
- Click Update.
If the issue persists, sign in to your bank's website. Next, verify the following:
- Check your account for messages, notifications, or alerts.
- Look for display issues on the website that could block QuickBooks from downloading new transactions.
- Review your bank’s website for any announcements regarding new security requirements.
Then, if everything is in order, return to QuickBooks and follow the steps mentioned above to download your bank transactions manually.
Visit this article for more details: Bank errors and missing transactions in QuickBooks Online.
Something else to consider is manually uploading your transactions. This method serves as a temporary solution for accurately tracking your statements.
Be aware that imported transactions may be duplicated if QuickBooks automatically downloads them later. In that case, exclude those bank transactions.
Lastly, refer to these resource guides for managing your bank transactions:
The Community and I are one post away if you need more help with banking concerns.