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osmaniHonablue
Level 1

My app is not working is no registering the payments of my business

Why is not posting my charges

1 Comment 1
Aldren18
QuickBooks Team

My app is not working is no registering the payments of my business

Hi there, Osmani.

 

To help me get to the bottom of this, can you clarify if you're referring to payments and charges not appearing on your Bank Transactions page in the QuickBooks Online mobile app?

 

If that's the case, I recommend refreshing the connection between your bank and QuickBooks.

 

Here's how:

 

  1. Open your QBO mobile app.
  2. Navigate to the Transactions page.
  3. Select Update.

 

If you still encounter issues after manually updating your bank feed, please proceed to Step 2 and Step 3 in this article. Although the article is designed for the web version of QuickBooks Online, the steps can also be followed in the QBO app: Update your bank feeds and bank info.

 

Feel free to ask if you need clarification on these steps or help with any other tasks in QBO.

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