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Thank you for contacting us, thedrumbrokerllc.
Let's perform some troubleshooting steps to ensure your bank will sync again to QuickBooks.
The following information below may clarify the source of the issue:
To fix this, let's sign in to your financial institution's website. Then, verify the information below:
If everything looks good, go to the Banking menu in QuickBooks. Then, manually update to download transactions. Let me show you how:
Some errors can also block QuickBooks to connect your bank. You can use the links below on how to get rid of them:
Whenever you see the Report Issue option, select it to notify us of the issue. We'll work on our end to fix the unexpected behavior.
You can also import transactions to QuickBooks using a CSV file format. Just download them from your financial institution. This will help bring them into your account. Let me show you how:
After that, you can then match and categorize those entries. Please refer to this article for more details: Download, match, and categorize your bank transactions in QuickBooks Online.
Leave a comment below on how this goes. I'm happy to help you out.
I see my accounts listed on my Banking tab, but I do not have an Update button?
I see my bank accounts in the Banking tab, but I don't see an Update button?
Let me show you where the update button, @akalata.
The Update button is at the upper-right corner of your Banking page. Let me show you how to perform a manual update to get the latest available transactions from your online banking account.
This updates your bank and credit card transactions. After pulling up new transactions you can now categorize and match online bank transactions in your QuickBooks Online (QBO) account.
Know more of what you can do if you don’t see your recently downloaded bank transactions in QBO: What to do if bank transactions won’t download or there's a bank error.
In case, you don't have this option, then you can clear your browser's cache or try using other browsers. See this article for detailed guidance: Clear cache and cookies to fix issues when using QuickBooks Online.
I'm always here if you need further guidance in refreshing your bank connections. I'm always here to assist. Have a great rest of the day!