My bank was bought out in October 2021. Where are transactions and reconciliation reports from the first ten months of year 2021?

Hi there, lawrence22judith.

Let me help you find those transactions in QuickBooks. The first thing you can do is check if transactions were deleted.

You can use the Audit log feature to trace changes and who made them on your QuickBooks account. 

If the transactions aren't deleted, there might be an issue with your current browser that's causing this behavior.

To check, let's open your account in a private window. This mode doesn't save your search histories and would help us isolate the problem. 

Once done, check again for the missing transactions. If you're able to see them again, go back to your regular browser and clear its cache. You can also use another supported browser as an alternative. 

The next thing to do is check the Banking page. There are three areas to check to find those transactions:

You can start on the For Review tab. This is where QuickBooks puts recently downloaded transactions. If you find them, categorize them with the correct account. Transactions don't show up on your books until you categorize them.

Next, check the Categorized tab. This tells you what happens to transactions you've already categorized. Specifically, review the Added or Matched column. This tells you which account you categorized the transaction into. If you find them, but it's in the wrong account, unmatch and move them to the right one.

Finally, check the Excluded tab. If you mark them as personal or a duplicate, it goes here. QuickBooks won't add excluded transactions to your accounts. If you want to include them, select Undo from the action column. Then go back to the For Review tab and categorize them using the correct account.

Also, if you didn't categorize transactions, QuickBooks puts them into the Uncategorized Income or Uncategorized Expenses. To check these accounts:

1. Go to the Accounting menu.
2. Select the Chart of Accounts tab.
3. Look for the Uncategorized Income or Uncategorized Expenses account.
4. Select Run report.
5. Look for your missing transaction on the report.
6. Then, unmatch and move them to the correct account.
    

If you still can't find them, I recommend downloading these transactions from your bank. Then, import them manually to QuickBooks. 

Here's an article to guide you through the process: Manually upload transactions into QuickBooks Online. It provides instructions and detailed steps.

Please get back to me if there's anything else I can help you with finding those missing transactions. I'll be right here to guide you.