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Thanks for being with us here today, roughcountryroos.
I'm here to make sure this is taken care of. First of all, I'd like to know if you have encountered an error message while trying to integrate your QuickBooks Online and Shopify. If so, let me know the details so we can find specific troubleshooting to fix it.
In the meantime, you'll want to review the integrations process of the application. I've got some great articles for your reference on how to integrate QuickBooks and Shopify:
Otherwise, you'll want to reach out to Shopify so they can help you with the integration process or find a remedy.
Feel free to check out our Help Articles to help you with the tasks when using QBO.
I'm looking forward to hearing this being resolved. Let me know if you have other QuickBooks-related concerns. I'm always here to help. Wishing you a good one.
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