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cjlima
Level 1

My quickbooks computer app for mac will not print reports

 
1 Comment 1
ShiellaGraceA
QuickBooks Team

My quickbooks computer app for mac will not print reports

Hi @cjlima,

 

You'll want to reset your printing systems on your Mac. Let me guide you how. 

 

  1. Go to the Apple menu, then System Preferences.
  2. Select Printer & Scanners. While holding down the Control key on your keyboard, click anywhere in the list of devices.
  3. Choose Reset printing system from the menu that appears. Please visit the Apple support website for details.

After that, let's clear the cache in your QuickBooks app to refresh the program. Here's how:

  1. In your QuickBooks, go to Help.
  2. Click Reset App Data.

Once done, try printing a report again to see if it's working now. I've got this handy article for details about: QuickBooks App for Windows and Mac: General support

 

Feel free to also check our page about Apps for future reference.

 

Stay in touch if you have questions or concerns. I'd be around to help. Thanks for posting and happy weekend.

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