Need help changing the address in the field of Location of sales. tried change it went back to original address. I was disconnected from the person who was helping me

You come to the right place, @patricia32.

QuickBooks Online will use the physical address of your business for sales tax calculation.

Since we're unable to default the customer's address on the Location of Sale field, I suggest changing it every time you create your sales forms. This way, the sales tax calculation will be based on the customer's address in case you need the said details.

Meanwhile, you can also contact our live support if you need more help with this. This way, you can continue where you left off.

To keep you abreast with the recent news and product developments, you can visit our QuickBooks Blog anytime.

The good thing is, you can personalize your sales forms to get the details you need the most.

You can get back to me if you want more QuickBooks tips or need insights about handling your transactions. My doors are still open to help you.