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sharrison-bluero
Level 1

Need help uploading desktop file to online version. 3 reps weren't able to help. Upload function not working. Is it possible to upload any other way?

I was able to create the copy to upload, but cannot upload.
2 Comments 2
JessT
Moderator

Need help uploading desktop file to online version. 3 reps weren't able to help. Upload function not working. Is it possible to upload any other way?

Hi sharrison-bluero,

 

The other option is to look for third-party apps that can upload your data, but let's not get in that first.

 

I want to help you, but if you've been through 3 representatives, I would assume that you've performed the steps that we can provide from here. Nevertheless, let's give it a try till we've exhausted all the resources that we can share from here.

 

Can you please give us a short scenario of what happens when you upload? Is your file in the supported version of QuickBooks (2019-2021)? Did you follow the steps in these articles?

We're just here will to help you with this.

Fiat Lux - ASIA
Level 15

Need help uploading desktop file to online version. 3 reps weren't able to help. Upload function not working. Is it possible to upload any other way?

@sharrison-bluero 

Make sure your Total Targets < 350K or condense it prior to migrating to QBO.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

Otherwise, consider purchasing a 3rd party migration service. Contact us in private for details.

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