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New QB User on a Different Computer log in using QB Desktop

Hi there, I set up a new user on our QB Desktop for our assistant. On my computer we set up Other User Log in. Our IT gave access to QB under their computer log. But when they log in to QB the don't see the company file. How can I make sure if they work using their log in and I work using my log in the data will be proparly intigrated? If they log in under my computer log in is ok however they need to use their computer log in. Thanks, Miglena

Solved
Best answer 07-11-2019

Accepted Solutions
QuickBooks Team

Re: New QB User on a Different Computer log in using QB Desktop

Hi there, LenaMiglena.

 

Thank you for posting here in the QuickBooks Community.

 

If you're in a multi user access, the assistants you added should be on the same shared network so they can access the company files.


To set up and use QuickBooks Desktop multi user please check out this article: Set up a multi-user network. Follow steps 2-7.


I'll be glad to help you if you have any other questions.​ Have a good day!

3 Comments
QuickBooks Team

Re: New QB User on a Different Computer log in using QB Desktop

Hi there, LenaMiglena.

 

Thank you for posting here in the QuickBooks Community.

 

If you're in a multi user access, the assistants you added should be on the same shared network so they can access the company files.


To set up and use QuickBooks Desktop multi user please check out this article: Set up a multi-user network. Follow steps 2-7.


I'll be glad to help you if you have any other questions.​ Have a good day!

Experienced Member

Re: New QB User on a Different Computer log in using QB Desktop

I have a question regarding multi-user. Are we able to track changes of the other user?

QuickBooks Team

Re: New QB User on a Different Computer log in using QB Desktop

Hello greatbasin,

 

Thank you for posting here in the Community. I can help track changes made from other users of the company file.

 

Yes, you can run the Audit Trail report to determine the changes made by a user on transactions within the company file.

 

Here's how:

 

  1. Click the Reports tab at the top menu bar.
  2. Go to Accountant & Taxes.
  3. Click Audit Trail.
  4. Choose the date range.

Please refer to the sample screenshot below:

 

 

For more insights into the reports available in the Desktop version, I'm attaching the article on this:

 

Understand reports.

 

Reach out to me for any follow-up questions you may have concerning the activities of other users. The Community will be sure to get back to you.