I'm more than happy to assist you this afternoon. Normally, to reach our support team, you'd need to login to your account and follow the steps provided in this article. If however, you're unable to login and you need assistance I have a couple alternatives for you. You can check out this link for our product support team. Also, if you still need to purchase an account or want further clarification on your specific product, you can reach out to our sales, team. You can find their contact information here.
If there's anything else I can help with, or you have further questions, feel free to post here anytime. Thanks for stopping by and have a nice afternoon.