Thanks for reaching out to the Community, wealdendrainageltd. I understand that you need to restore a deleted transaction in QBO. I'm here to clarify some things for you.
In QuickBooks Online (QBO),when a transaction like an invoice is deleted, it's removed permanently from the system. However, you can use the audit log to recover the deleted transaction details and re-enter them manually.
Here's how to view the deleted transaction details:
- Go to the Gear icon and then select Audit log.
- Modify the user, date, and event(s). Then, click Apply.
- Once the results show, click View under History.
- Using the information, re-enter the transaction.
You can browse this article to learn more about using the feature: Utilise audit log to re-enter deleted transactions.
I also wanted to provide a couple of support articles in case you need any additional assistance with invoicing in QuickBooks Online.
This thread is always open if you need additional assistance navigating the feature or re-entering any data in QuickBooks. My team and I are ready to help you out.
