Invoices I enter dated today, as soon as I create them, have the past due added to them. I have added in terms for customers of net 30. And yet, every new invoice, is still automatically adding the past due stamp to them. How do I change this?
Hello there, vps724.
Thanks for posting your question here in the Community. I'm here to ensure you'll be able to fix the issue with your invoice.
The Past Due stamp can only be disabled on a template level setting in QuickBooks Desktop for Mac. I'm including an article below for more information about the process:
If the information above doesn't help, let's proceed with some basic troubleshooting. We can start by creating a sample file and check if it still shows the stamp on invoices.
If this works on the sample file, we'll need to go back to your regular company data and run Verify and Rebuild Data utility. This tool scans data issues and fixes them by rebuilding the corrupted data.
Once done, let's run the Rebuild Data utility to repair any damaged data on your company file.
To Rebuild Data Utility:
If the problem continues, we have additional Data Damage Troubleshooting for Mac. You can check it out in the article below:
Please don't hesitate to let me know if I can be of any assistance. Just post a comment below, and I'll be sure to get back to you.
i changed the terms on one of my customers... it did not quit adding the past due stamp until after i closed quickbooks and relaunched...
i will have to change every customer as I open their account to invoice them... I had hoped to find a default location for all customers to be changed but I am not finding one.
thank you for your help on this.
Thanks for coming back to the Community, vps724.
I'm here to help you about the past due stamps and customer's payment terms.
Right now, there isn't a way to change all of the customers payment terms at once. You'll have to manually update each customers.
For more details about payments terms, check this article: Set up payment terms.
We are constantly looking for input and feedback from our users on how we're doing and ways we could do even better. I'm hoping you'd also take a few minutes to share your thoughts. Doing so would be a great help to us in making sure we are providing you the best experience possible.
Thanks for letting us know your experience. I'm happy to help some more if you have other questions about QuickBooks for Mac. Have a good one.