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Charles--Macharia
Level 1

Pay 35.78 what i was paying before

basic subscription is what i want

2 Comments 2
EmanE17
QuickBooks Team

Pay 35.78 what i was paying before

It sounds like you want to switch to the Simple Start plan in QuickBooks Online (QBO) and keep paying around $35.78, Charles. I’m here to walk you through how to do that.

 

The basic plan in QBO is called Simple Start. It’s the most affordable plan and includes core features like invoicing, income and expense tracking, basic reports, and one user (admin). It has fewer features than Essentials or Plus. Your previous price of $35.78 was likely a discounted or promotional rate for the Essentials plan that’s no longer available.

 

Since you want a basic subscription, you can downgrade your subscription in QBO. Please follow these steps:

 

  1. Log in to your QBO account.
  2. Click the Gear icon and select Subscriptions and billing.
  3. Then select Downgrade your plan.
  4. Choose the Simple Start plan.
  5. You may be asked to review feature limits before continuing. Complete the steps to finish the downgrade.

 

If you need anything else with QBO, feel free to reply to this thread, and we’ll be happy to help.

EmanE17
QuickBooks Team

Pay 35.78 what i was paying before

Hi, Charles.
 
I wanted to follow up on your concern and see if the solution I provided has resolved your issue. Please let us know if everything is now working as expected or if you have any questions.

 

We’re happy to assist you further. Looking forward to hearing from you.

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