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taffibennett
Level 1

payment confirmation site crashed

website crashed while ordering quickbooks pro, payment was excepted but no confirmation emal or way to login or create login. what is up

1 Comment
SophiaAnnL
Moderator

payment confirmation site crashed

Please give us a call so we can confirm this order for you, taffibennett.

 

We have the tools to securely access your account, and send you the confirmation email.

 

Here's how to contact us:

  1. Open this link on a browser https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Desktop, and then choose your version.
  3. Click the QuickBooks Orders & Account Management topic.
  4. Click the Order Status sub-topic.
  5. Scroll down and click the Get Phone Number button.

Please let me know if you need anything else.

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