Additionally, you may want to consider rebuilding and verifying your data in case there's any damage. The Verify Data utility identifies any potential data damage issues, while the Rebuild Data utility repairs data in your company file.
If the program is in multi-user mode, you need to change to single user mode (Go to File -> Switch to Single User Mode). It is very important that you have to create a backup copy of your company file before running Verify and Rebuild Data.
Press the File menu.
Choose Utilities from the drop-down option.
Select Verify Data.
Tap Ok to continue
Note: If the verify process is successful, you are done. In case it fails due to some problem, QuickBooks will notify you to run Rebuild data.
Click the File tab at the top.
Select Utilities from the drop-down option.
Choose Rebuild Data.
Click Ok on Rebuild has completed.
As always, you can contact our QuickBooks Support team if you need assistance with the steps. They'll be able to pull up your account in a secure environment and help you navigate using one of their tools.
Please let me know if there’s anything else I can help you with in opening or closing QuickBooks Desktop. Have a great day!