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rwcjr
Level 3

posting payment from online

I charged an item to customer in QB POS  End of day  transferred to Quickbooks Pro Desktop.  They paid online from me sending them the invoice.  I have received funds.  But how do I pay on account in Quickbooks POS v 19.  If I hit Credit card button that would ask for credit card which of course I don't have.  But they have paid.  How do I record this?  this is my first time with payment online thru Quickbooks Desktop Pro.  thanks

1 Comment 1
Kristine Mae
Moderator

posting payment from online

You'll charge the customer again if you use the credit card method, Rwcjr. Let me help you get around your concern.

 

Let's use the check option instead. Then, add in the memo or notes that it's paid through a credit card. It's a way of entering the payment manually. Here's how:

  1. Select Check.
  2. Click Accept check.
  3. Enter the amount, then click Save.
  4. Select a save option for the customer's receipt.

I'll include some articles that will help you more about customer payments:

Feel free to get back to this thread if you have additional questions. We'll respond as soon as we can. Take care!

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